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Privacy & Policy

Privacy Policy 

Effective Date: 06/01/2026

Salam Clinics respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact our clinic, request an appointment, or receive services from us. 

This policy applies to information collected through SalamClinics.com and related online forms, calls, emails, messages, and clinic interactions. 

Information We Collect 

We may collect the following information: 

  • Name  
  • Phone number  
  • Email address  
  • Date of birth  
  • Address  
  • Appointment request details  
  • Insurance or payment-related information  
  • Health information you choose to share  
  • Form submissions and messages  
  • Website usage information such as browser type, pages visited, and device information  

We only collect information needed to respond to your request, provide care, manage appointments, improve our website, and support clinic operations. 

How We Use Your Information 

Salam Clinics may use your information to: 

  • Schedule and confirm appointments  
  • Respond to questions or requests  
  • Provide medical services  
  • Complete required medical forms and documentation  
  • Process payments  
  • Send appointment reminders  
  • Follow up on care or service requests  
  • Improve our website and patient experience  
  • Meet legal, regulatory, and healthcare compliance requirements  
Health Information and HIPAA 

As a healthcare provider, Salam Clinics may be required to follow federal privacy rules that protect certain health information. The HIPAA Privacy Rule protects individually identifiable health information held or transmitted by covered entities and their business associates.  

Your health information may be used or shared for treatment, payment, healthcare operations, and other uses allowed or required by law. You may also have rights to access your health records, request corrections, and receive information about how your health information is used and shared.  

For full details about your medical privacy rights, please request our Notice of Privacy Practices at the clinic. 

Website Forms and Medical Questions 

Please do not use website forms for emergencies or urgent medical concerns. 

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. 

Information submitted through the website may not be reviewed immediately. Submitting a form does not create a provider-patient relationship unless and until you are accepted as a patient and receive care from Salam Clinics. 

How We Share Information 

We do not sell your personal health information. 

We may share information with: 

  • Healthcare providers involved in your care  
  • Laboratories, imaging centers, pharmacies, or referral partners when needed  
  • Insurance companies or payment processors  
  • Service providers who help operate our website, scheduling, communication, billing, or clinic systems  
  • Government agencies or legal authorities when required by law  
  • Employers or authorised organisations for occupational health or work-related exams, only when permitted by law or with proper authorization  
Cookies and Website Tracking 

Our website may use cookies or similar tools to improve user experience, measure website performance, and understand how visitors use the site. 

You may adjust your browser settings to block cookies. Some website features may not work properly if cookies are disabled. 

Data Security 

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, email, or electronic system can be guaranteed 100% secure. 

Please avoid sending sensitive medical information by regular email unless directed by our clinic. 

Third-Party Links 

Our website may link to third-party websites. Salam Clinics is not responsible for the privacy practices, content, or security of those external sites. 

Children’s Privacy 

Our website is not intended to collect personal information from children without parent or guardian involvement. If you believe a child has submitted information without proper consent, please contact us. 

Your Choices and Rights 

Depending on applicable law, you may have the right to: 

  • Request access to your information  
  • Ask for corrections  
  • Request limits on certain uses or disclosures  
  • Request confidential communication  
  • Ask questions about how your information is handled  
  • File a privacy complaint without retaliation  

To make a request, please contact Salam Clinics using the contact details below. 

Contact Us 

For questions about this Privacy Policy or your privacy rights, contact: 

Salam Clinics 
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